Kenfield Swansea Ltd trading as Kenfield House

Effective Date: June 2026

Introduction

Kenfield Swansea Ltd, trading as Kenfield House, is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all applicable data protection legislation.

 

Who We Are

Kenfield Swansea Ltd
Trading as Kenfield House

Registered Supported Living Service

If you have any questions about this Privacy Policy or how we use your information, please contact us:

Email: info@kenfieldhouse.com

Telephone: 01792 874708

Address: Kenfield House, 8 Swansea Road, Waunarlwydd, Swansea. SA5 4TQ

 

Information We Collect

Depending on how you use our website, we may collect:

Your name

Email address

Telephone number

Information you provide through our contact form

Information contained within emails you send to us

Technical information such as:

IP address

Browser type

Device information

Pages visited

Date and time of your visit

We do not collect sensitive personal information through our website unless you choose to provide it when contacting us.

 

How We Use Your Information

We use your information to:

Respond to your enquiries

Provide information about our supported living service

Arrange visits or meetings

Improve our website and services

Meet our legal and regulatory obligations

Protect the security of our website

We will only use your personal information where we have a lawful basis to do so.

 

Lawful Basis for Processing

Depending on the circumstances, we process personal information because:

You have given your consent.

It is necessary to respond to your enquiry.

It is necessary for our legitimate interests.

We are required to comply with legal obligations.

 

Sharing Your Information

We do not sell or rent your personal information.

We may share information where necessary with:

Professional advisers

IT and website service providers

Regulatory authorities where required by law

Emergency services where necessary

Any third parties processing information on our behalf are required to protect your information.

 

Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Unauthorised access

Loss

Misuse

Alteration

Disclosure

Although we take reasonable precautions, no website can guarantee complete security.

 

How Long We Keep Information

We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory requirements.

 

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

Understand how visitors use our website

Improve website performance

Remember your preferences

You can control or disable cookies through your browser settings.

 

Your Rights

Under UK GDPR you have the right to:

Access your personal information

Request correction of inaccurate information

Request erasure of your information where appropriate

Restrict processing

Object to processing

Request data portability where applicable

Withdraw consent where processing is based on consent

Requests should be made using the contact details above.

 

Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO).

 

External Links

Our website may contain links to other websites.

We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

 

Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the revised effective date.

 

Last Updated: June 2026